Corporate Responsibility

We are committed to the principles of Corporate Responsibility (“CR”) and we have publicly stated this commitment in our CR policy which is available on this website. We have identified and assessed the key CR risks facing the business, which include environmental, social and governance (“ESG”) risks, and have grouped these into five key philosophies so that we can manage them effectively. The five philosophies; People, Partners, Planet, Customers and Health and Safety are each led by a member of the Executive Committee who is responsible for developing and implementing CR related objectives and targets to achieve the overall CR strategy set by the Board. This ensures that CR issues are embedded in the normal course of business and decisions affecting CR issues can be implemented swiftly at an operational level.  This process ensures that adequate information in relation to ESG matters is available to the Board.

We publish a CR report each year that explains our approach to CR and our management of CR governance and risk, and includes the actions we have taken during the year to improve CR performance. CR disclosures in the annual Report and Accounts and CR Report, including disclosures on ESG matters, are based on information collected annually from the business and from regular management information. This information is independently reviewed externally and sample information is checked through the internal audit process.

Corporate Responsibility Report 2009 (6 Mb PDF)